MI 1% enhancement and overdraft available – March newsletter

Allocation enhancements are issued from efficiency savings to support productive agriculture in the region and encourage activities that provide further efficiency savings.

This 1% enhancement is additional to the 1% issued in October 2019. It has been made after a review of our operations which identified some further savings available to share with our customers.
The efficiency savings are as a result of:

• Our investment in infrastructure, particularly the modernisation of our core delivery network.
• Customers working with us to schedule their orders to optimise water delivery efficiency.
• Our unauthorised access program which is recovering water and removing unauthorised access points.

Eligible customers are irrigation customers (excluding Towns, S&D and Cudgel customers) who have more than 250DEs and who have paid their annual accounts as at 11 March 2020.

For those customers with financial arrangements in place or unpaid annual accounts, who finalise the payment of their accounts by 31 March 2020, the 1% enhancement will be applied to your account on 3 April 2020.

We understand that it may not always be convenient to call during business hours, so the MI App allows you to check any time of the day or night where your application or inquiry is up to.
How do I get the MI App?1. Contact us on (02) 6962 0200 to set up your login details.

2. Download the MI App on your mobile phone, laptop, or both. It is available on Android and Apple devices, through the App Store (www.apple.com/au/ios/app-store/ ) and Google Play ( play.google.com/store ).

3. Enter your login details to begin using the MI App.

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